- Make an enquiry via website form, client calls, or direct emails.
- Client details and responsibilities are discussed.
- Basic information about the premises, such as size and usage, is gathered.
- The type of assessment provided confirmed (Type 1 )
- Quote is provided via email.
- The client accepts the quote.
- Details, including when the assessment is needed and the main contact, are established.
- Urgency is assessed, with a standard report turnaround of 7-14 working days.
- A booking confirmation, assessor details, and a pre-visit questionnaire are issued to the client.
- The assessor meets the client on-site, reviews fire safety paperwork.
- Visual inspections, note-taking, and photo documentation are conducted in the client’s areas of responsibility.
- For communal/common areas, access is required to a sample a few flat front doors.
- Clients can ask questions during the assessment.
- An invoice is issued.
- The assessor submits a written report, subject to quality checks.
- Payment is received, and the report, is issued to the Responsible Person (RP).
- The RP checks and works through the report, contacting us for queries or clarity.
- An annual reminder is sent the following year.
- The RP decides on an internal review or schedules a new Fire Risk Assessment.